Hygiene at Leafy Fields
We have already, some time ago taken the difficult decision to not accept any more bookings at this time for this Spring. We will review this for the 1st May unless any other guidance for our industry is released beforehand.
Over the last few days the government have released guidance: "essential travel does not include visits to second homes, camp sites, caravan parks or similar, whether for isolation purposes or holidays. People should remain in their primary residence. Not taking these steps puts additional pressure on communities and services that are already at risk." As a result our guests can not travel to us and so should claim on their holiday insurance untill this government advice is changed. If your holiday is still some way off please listen to government advice and we will contact you nearer the time.
About our site
Our accommodation is no longer available to book due to government advice on essential travel. There is a new hand wash station in the car park area for essencial visitors like the Vet, to wash hands on arrival to site. We will be on our site every day to care for and feed our animals and maintain the site. We have no social interaction with others outside our imediate family while doing this.
Cleaning Strategy on site
We take cleaning seriously at leafy fields and always have, we carryout all the cleaning ourselves. We can't make any guarantees but our accommodation is cleaned to a high standard, including wiping down all appliances, light switches, door handles and surfaces.
We have set up a new hand wash station in the car park area were we would ask everyone to wash their hands on arrival and on departure. It should also be used after petting our animals. As with any petting farm hand washing before and after contact with animals is important.
Terms and Conditions
We will follow government advice.
We (Leafy Fields Glamping) are not liable for refunds or expenses you (the guest) incur in the event they are prevented from fulfilling your booking as a result of circumstances beyond their control. Such circumstances shall include (but not be limited to) war, terrorism, riots or civil unrest, industrial action, flooding, natural disaster, epidemics, pandemic, health risks or such similar events ('Force Majeure'). We recommend that you have adequate holiday insurance in place to cover this.
If there is a governemt travel ban inplace during your holiday booking you should claim any refunds of costs against your travel insurance.
If we become part of an exclusion zone or if we are unable to trade due to government advice, this is beyond our control, we will offer you alternative dates were possible. Any refund of moneys in these circomstances should be claimed from your holiday insurance.
If you are staying with us and due to government advice can not leave during your stay we will not provide a refund for any part of your accommodation booking, as it is beyond our control. If your holiday is impacted by a pervious guest not being able to leave due to government advice or cleaning after their departure, this is beyond our control, we will aim to offer alternative accomodation or dates. Any refund of moneys would need to be claimed from your holiday insurance.
If you can not travel to us due to government advice, self-isolation or being in an exclusion zone yourself then we are unable to re-fund you any money paid towards your holiday. We kindly ask that you do not come to stay with us if you are feeling unwell or self-isolating. Where possible we will try to offer alternative dates. If this is not possible, then this is an instance that you should claim on your own holiday insurance. We highly recommend you take out adequate holiday insurance for your holiday and booking.
Our full terms and conditions are provided on booking and via e.mail before arrival. We reserve the right to update and change these terms and conditions as required with out notice.
We are an Autism friendly site and to support families like ours at this very difficult time we have uploaded some resources we have created or been sent that might be helpful. Please only uses these for your personal use (we don't own the rights for all the resources but thought it was important to share).